Booking an appointment is easy! Simply give us a call at 041 450 7773 or use our convenient online request form on our website. Our friendly team will assist you in finding a suitable date and time for your visit.

For your first visit, please remember to bring your identification documents, medical aid card/information any relevant medical records or test results, and a list of current medications. We want to ensure that we have all the necessary information to provide you with the best care possible.

Yes, we accept a wide range of insurance plans, best practice is to pay cash, or claim back from their medical aid themselves. However, for your ease, please contact our office with your medical aid details, and our knowledgeable staff will assist you in understanding your coverage and any associated costs.

While we encourage patients to schedule appointments in advance, we understand that urgent healthcare needs may arise. We do our best to accommodate walk-in patients based on availability. Calling ahead is recommended to check for the most suitable time to be seen.

Absolutely! If you are a current and existing patient of ours and are in need a prescription refill, please contact our office, and we will assist you in arranging the necessary refill. It is helpful to provide us with your pharmacy information for a seamless process.

At EverCare, we offer a comprehensive range of services, including general consultations, preventive care, chronic disease management, minor surgical procedures, and more, you can head to our Services Page to view how we can help you. Our goal is to provide holistic healthcare that meets the unique needs of each patient.

Yes, we understand the convenience and accessibility of virtual healthcare. We offer telemedicine appointments for certain types of consultations and follow-ups. Please inquire about the availability of telemedicine visits when scheduling your appointment.

In the case of a medical emergency, please call emergency services or proceed to the nearest emergency room immediately. For urgent matters outside of regular office hours, our answering service will direct you to the appropriate on-call healthcare professional.